Testimonials

Just a quick note to say thank you to Mike and Coconut Grove claim adjusters. I came along with the usual reservations that you have about Insurance claims and whether the whole thing might be very complicated. Upon meeting Mike for the first time, he reassured me and made me feel confident that the whole experience was going to be handled professionally and effectively.

To say the least, Mike consistently kept me informed and went above and beyond the call of duty. He kept in constant communication via email phone calls and text messages regarding every step of the process as it unfolded.

In short it was a pleasure working with Mike and Coconut Grove claim adjusters and I would highly recommend this team to anyone.

He assessed the damage, gave me an estimate, promptly settled and efficiently closed the claim. He always responded promptly to any questions and concerns throughout the entire process.

The one thing, I have mostly appreciated about his services has been his prompt respond to any inquires I have had. Overall, I highly recommend his professionalism in handling my claim. Sincerely thank you.

After submitting a substantial claim that was not inflated in any way , my insurance company was extremely reluctant to pay the full amount. Thanks to the persistent , determined , logical and patient approach presented by Mike , the company eventually paid in full . We sincerely give Grove Claims our highest recommendation.

Before meeting Michael E. Lopez, a public adjuster at Coconut Grove Claims Adjusters, my husband and I had never used a public adjuster to address any of our homeowners’ insurance issues. In March/April, 2013, the need arose for someone with Michael’s experience to handle this challenging situation. Having been recommended to us by someone from a reputable plumbing company, Michael turned out to be knowledgeable, skilled at his profession, patient, and quite straightforward in explaining to us the length of time, the aggravation we faced, and the procedure involved in obtaining the monies we were seeking to physically fix a MAJOR plumbing issue which affected our entire home.

Michael is a seasoned professional. During a very difficult time, he kept us in the loop with phone calls, follow-up visits to our house, up to the time it took for us to finally obtain a check from the insurance company he considered acceptable.

We obtained tremendous value from Michael’s expertise, and would absolutely recommend his services.

Thanks for all your help, Michael and good luck in the future.