Testimonials

Thanks to All Our Satisfied Clients for Sharing Their Experiences with CGCA

Just a quick note to say thank you to Mike and Coconut Grove claim adjusters. I came along with the usual reservations that you have about Insurance claims and whether the whole thing might be very complicated. Upon meeting Mike for the first time, he reassured me and made me feel confident that the whole experience was going to be handled professionally and effectively.

To say the least, Mike consistently kept me informed and went above and beyond the call of duty. He kept in constant communication via email phone calls and text messages regarding every step of the process as it unfolded.

In short it was a pleasure working with Mike and Coconut Grove claim adjusters and I would highly recommend this team to anyone.

Dr. Carlos V.

After hearing several horror stories from friends and coworkers about their experience dealing with their insurance companies, I took advice from a family member to hire a private insurance adjuster. Coconut Grove Claim adjusters was referred by several people as very professional and efficient, Mike Lopez answered all my questions and explained the entire process. I would highly recommend this company as they were very professional, Mr Lopez is extremely knowledgeable and very competent.

Dennis A.

He assessed the damage, gave me an estimate, promptly settled and efficiently closed the claim. He always responded promptly to any questions and concerns throughout the entire process.

The one thing, I have mostly appreciated about his services has been his prompt respond to any inquires I have had. Overall, I highly recommend his professionalism in handling my claim. Sincerely thank you.

Diana C.

After submitting a substantial claim that was not inflated in any way , my insurance company was extremely reluctant to pay the full amount. Thanks to the persistent , determined , logical and patient approach presented by Mike , the company eventually paid in full . We sincerely give Grove Claims our highest recommendation.

Donald & Sara R.

Michael,

After getting my home dried out from a shower pan failure, I was advised to get a Public Adjuster to handle my claim with the insurance company. I took that advice and called you – and I am glad I did.

Let me thank you again for the fine job you have done on my behalf. It turned out way better than I expected. I really enjoyed dealing with you. The result of your inspection and negotiations resulted in a favorable conclusion. You were not only successful, but very professional in every way. If by chance I ever have any friends who are unfortunate enough to have an insurance claim, I will be sure to tell them what a mistake they would make by not contacting you.

Thanks Michael

Sharon

Before meeting Michael E. Lopez, a public adjuster at Coconut Grove Claims Adjusters, my husband and I had never used a public adjuster to address any of our homeowners’ insurance issues. In March/April, 2013, the need arose for someone with Michael’s experience to handle this challenging situation. Having been recommended to us by someone from a reputable plumbing company, Michael turned out to be knowledgeable, skilled at his profession, patient, and quite straightforward in explaining to us the length of time, the aggravation we faced, and the procedure involved in obtaining the monies we were seeking to physically fix a MAJOR plumbing issue which affected our entire home.

Michael is a seasoned professional. During a very difficult time, he kept us in the loop with phone calls, follow-up visits to our house, up to the time it took for us to finally obtain a check from the insurance company he considered acceptable.

We obtained tremendous value from Michael’s expertise, and would absolutely recommend his services.

Thanks for all your help, Michael and good luck in the future.

Lydia

Mike we just wanted to take the time to thank you for all your help. When our problem arose we sought to various companies for assistance. Mike you made us feel comfortable from our initial meeting making our decision to choose your company an easy one . Once the process began you really understood our time limitations having a big family and all and resolved matters quickly and efficiently with our insurance company . Thanks to your professional knowledge , everything did go as you planned and structured . For this we will forever be grateful and will greatly recommend you .

Thank you once again!

The Diaz Family

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